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scary internet - cryptolocker

5/8/2018

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the internet is a scary place and the 'virus' i am most scarred of is the cryptolocker. 
what does is do?
- it holds all your files ransom and only releases them when you pay a ransom fee.
  •    until now no solution has been found to get your files back without paying
- how do you protect your files?
  • use your sense for danger by for example: not clicking unknown links, download from untrusted websites. these are the same rules you use in your day to day life by not open the door to everybody or go for a night walk in the bad district of your city
  • make sure your computer is always up-to-date
  • activate in Windows 10 the ransom protection per folder and protect all your important folders, the main document folders are chosen (see here a very good explanation how-to-do
    www.cnet.com/how-to/protect-your-pc-with-windows-10s-antiransomware-tool/
  • make sure you have a virus protection running (but this is NOT a complete protection as virus architects are very smart)
  • have a back up of your data that is NOT - I repeat  is not -  connected to any computer in your network. if the backup is permanently connected (e.g. your online back-up in the cloud) to any computer or other devise in your network, the cryptolocker can easily reach the back-up data and make it unusable as well
  • have the file extensions visible switched on, so you might see when your files getting infected to do this go to your file explorer and tick file name extensions in view. If you are lucky you might be able to disconnect your devise quickly
​stay safe
​yours always helpfully - fraulein tech
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females in IT - anything differently here?

7/7/2018

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women and IT is a wide area topic and a sensitive one as such. do women approach computers differently? do they have more difficulties with technology? is the female brain differently wired? are they good enough for data entry but not logic enough for programming? do they need more help?

in 20 years in desktop support i made the following anecdotal observations:
  • women asking earlier for help, so it might seem they ask more often. men have the tendency to call only when they are in deep sh.t. from an IT persons view option 1 is much smarter because a lot of serious issues could be prevented with one single click.
  • some people are afraid of computer and technology. these are the ones that need more moral support than technical to built confidence. they are evenly present in all ages and genders. this kind of user come across as very frighten and shy or very aggressive.
  • women approaching computer differently, they rather ask "what can this thing do for me, make my life easier". men are sometimes in love with technology for the sake of it. both approaches can end in good results, the training process though should be slightly different.
  • logic is present or not present. not much difference here either.

​yours always helpfully - fraulein tech
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ask me anything

12/8/2017

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leave your questions, worries & issues in the comments and i will try to find a solution for you and blog about
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    fraulein's tech sprech

    after more than 2 decades in IT support i have a lot of stories, tips and tricks i like to share with you. please feel free to email me about anything IT related that interest or bothers you; maybe i write about it.

    ​[email protected]

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